A flourishing advertising agency – who had outgrown two offices because of their success – had overlooked their technology requirements with each move. Origin84 was asked to investigate their ‘frustratingly slow’ user experience and identify technology solutions to increase the team’s productivity.
The first step was in-depth requirements gathering conducted through end-user workshops. This produced a hit list of individual projects that were prioritised into a strategic plan.
By rolling out innovations such as a microwave internet, high speed file storage for 50 users, corporate wifi for office flexibility, and a monitoring and maintenance schedule for ongoing stability, IT is no longer frustrating productivity or compromising the creative process.
“Initially I thought I was clever when I emailed Origin84 for pricing on a new file server for my studio with list specifications off the Apple Store. It wasn’t a quote that was sent back but a question instead – ‘How will you be using it?’ – and an offer to catch up for a coffee.
“When we met with Michael it became clear that what I had asked for was not going to cut the mustard – but ultimately I ended up with a much more fitting solution for our needs. What a relief.”