Running a touring music festival is dynamic – and challenging. Up-to-date information is essential for ticketing, logistics and managing artists. Stuck with being unable to send email or access their data from outside the office, The client tasked Origin84 with ensuring that the team could continue to collaborate once they hit the road.
The initial project was to migrate to an email platform that enabled sync across all devices, with consideration given to working in poor internet connectivity areas. Installing an in-house OSX file server allowed for better data security and meant that documents remained accessible on the road via VPN.
Recommending ‘best of breed’ online tools for collaboration gave the team a huge boost in their ability to project manage tasks and reduce operational risks.
“When you do something a certain way for a long time, it’s not often that you’re challenged if that is the right way.
“We’ve been working with Origin84 for five years, and they still think about our operations and regularly share their ideas with us about ways we could better use technology in our day-to-day operations.
“But the most valuable thing to us, given the nature our work, is that we have access to a team who answer the phone – no matter what hour we need help.”
Music festival manager
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