“Sometimes I felt like we were the firefighters. But then sometimes I felt we were also the arsonists.”
Confidential admission from a systems engineer working for another well-known I.T. managed services firm, April 2018
It’s an appalling secret. Some IT support firms aren’t skilled enough to realise that the work they do on your business’ systems is actually setting them up for a catastrophe further down the line.
Or maybe they do realise. Which is much worse.
We all know that unplanned downtime is the scourge of studio heads and traffic managers alike. Like you, we hate the thought of all those potential billable hours simply evaporating when a roomful of creatives can’t access the tools they need.
If you’re 100% happy with your current support – please, by all means, continue with it. But if you’d sleep better at night knowing your infrastructure is a little more ‘fireproof’, you’re welcome to get in touch.